Privacy Policy
Last updated: November 5, 2026
1. About This Policy
This Privacy Policy applies to the Pristine Renovations commercial website at www.pristinereno.com
It explains how we collect, use, store and share information when you visit our website, contact our commercial team or submit an inquiry through our embedded consultation form.
Pristine Renovations provides commercial renovation and construction services, including commercial build-outs, healthcare renovations, senior living renovations, behavioral health facilities, occupied-facility renovations and other commercial construction projects.
2. Information You Provide
When you submit an inquiry through our website, we may collect the following information:
- First and last name
- Email address
- Phone number
- Project address
- Project type
- A brief description of your project
- Information about whether you already have an architect
- Documents, photographs and other files you choose to upload in connection with your inquiry
Some information may be required to submit an inquiry, while other information may be optional.
If you contact our commercial team directly by email or phone, we may also collect the contact details and project information you provide in that communication.
Please provide only information relevant to your commercial project inquiry and avoid submitting sensitive personal information that is not necessary for the inquiry.
3. Commercial Inquiries and HubSpot Forms
Our commercial website uses an embedded inquiry form provided by HubSpot.
When you submit information through this form, the information you provide, including any uploaded files, is processed through HubSpot for inquiry management and communication.
We use the information to:
- Respond to commercial renovation inquiries.
- Understand your project requirements.
- Review project details and requirements.
- Prepare estimates and quotations.
- Communicate with you about potential commercial projects.
- Follow up on inquiries and potential business opportunities.
HubSpot supports our initial inquiry and lead management processes. You can review HubSpot’s privacy practices here:
4. How We Use and Share Your Information
We use the information collected through our commercial website for business purposes related to responding to inquiries, preparing quotations and managing potential commercial renovation projects.
Your information may be accessed by:
- Authorized personnel involved in sales and customer communication.
- Administrative personnel responsible for business operations.
- Project delivery personnel who need relevant information to manage projects.
- Service providers necessary to operate our business systems and support our services.
HubSpot and Buildertrend
We use HubSpot to manage initial inquiries and potential commercial customers.
If an inquiry progresses into a customer relationship or project contract, relevant customer and project information may be transferred or synced to Buildertrend, which we use for project management.
Information shared with these systems is limited to what is relevant to the inquiry, customer relationship or project management process.
Submitting an inquiry does not automatically subscribe you to general marketing communications. Any optional marketing subscription or consent will be presented separately from submitting an inquiry.
5. Data Retention
We retain inquiry information and uploaded files in our business systems to manage inquiries and maintain relevant business records.
Currently, unsuccessful inquiries and their associated uploaded files do not have a fixed deletion schedule. We manage inquiries using lead-status labels within our systems.
As a result, unsuccessful inquiry information and associated files may be retained indefinitely unless they are deleted or a different retention policy is established, subject to applicable legal requirements.
Information associated with customers, contracts and active or completed projects may be retained separately for business, contractual, administrative and legal recordkeeping purposes.
6. Embedded Services, Cookies and Browser Storage
Our website uses external services, cookies, browser storage and other technologies to support website functionality and embedded services.
HubSpot Embedded Forms
Our commercial inquiry form is embedded using HubSpot.
When your browser loads or interacts with the embedded form, it connects to HubSpot’s systems. HubSpot may use cookies or similar technologies in connection with its embedded services.
The specific technologies and information collected may depend on the form configuration and whether additional HubSpot tracking features are enabled on the website.
For more information about HubSpot’s data practices, please review its Privacy Policy.
Google Fonts
Our website loads the Archivo and Barlow fonts from Google Fonts. When these fonts are requested, your browser connects to Google’s servers and may transmit technical connection information, such as your IP address and browser information.
WordPress and Browser Storage
Our website uses WordPress functionality, including an emoji-display check that may store its results in temporary browser session storage.
Managing Cookies
You can manage or restrict cookies and website storage through your browser settings. Restricting cookies or browser storage may affect certain website features or embedded services.
Where applicable, additional cookie consent options may be presented through our website.
7. Your Choices and External Links
You can choose whether to submit an inquiry and what information to include in optional fields.
You can also contact our commercial team directly by email or phone using the contact details provided below.
Our website may contain links to external websites and services. If you follow a link to another website, that website’s privacy policy and data-handling practices will apply to your activity there.
We encourage you to review the privacy notices of external websites before providing personal information.
8. Privacy Requests and Your Information
You may contact Pristine Renovations to request access to, correction of, or deletion of personal information you have provided through our website.
These requests are handled internally by our sales team, which manages and updates inquiry and customer records.
To submit a privacy request, please contact our commercial team using the details provided below.
Please identify the inquiry or information your request concerns so that we can locate the relevant records and coordinate an appropriate response.
We will review and respond to requests in accordance with applicable privacy laws and legal requirements.
9. Contact Us
For questions about this Privacy Policy, information you have provided through our website, or requests relating to your personal information, please contact:
Pristine Renovations – Commercial Team
Email: contact@pristinereno.com
Phone: (850) 719-4047
Address:
2707 Killarney Way,
Tallahassee, Florida, 32309.
Website: www.pristinereno.com